Privacy Policy

1. Introduction

UNPLUG AI ("we," "us," or "our") operates the UNPLUG platform (the "Service"). This Privacy Policy explains how we collect, use, and protect your personal data. By using the Service, you agree to this policy.

2. Data We Collect

We collect the following information:

• Account Data: Name, email address, and password when you sign up
• Payment Data: Credit card details (processed securely via Stripe; we never store full card numbers)
• Usage Data: IP address, browser type, and interactions with the Service
• Cookies: We use cookies to track sessions (you can disable them in browser settings)

3. How We Use Data

We use your data to:

• Provide and maintain the Service
• Process payments via Stripe (their Privacy Policy applies: stripe.com/privacy)
• Communicate with you (e.g., support, updates)
• Improve the Service (analytics via tools like Google Analytics)

4. Data Sharing

We only share data with:

• Stripe (for payment processing)
• Subprocessors (e.g., hosting providers like AWS)
• Legal Authorities (if required by law)

We never sell your data.

5. Data Retention

We retain your data:

• Until you delete your account
• Payment records are kept as required by law (e.g., for tax purposes)

6. User Rights

You can:

• Access, correct, or delete your data via account settings
• Request a copy of your data by emailing support@unplug.ai
• Withdraw consent (but this may disable the Service)

7. Security

We implement:

• Encryption (SSL/TLS)
• Regular security audits
• Stripe's PCI-compliant payment handling

8. Changes to This Policy

We may update this policy. Changes will be posted here, with an updated "Last Revised" date.