Privacy Policy

1Introduction

UNPLUG AI ("we," "us," or "our") operates the Unplug platform (the "Service"), an AI-powered email production and design tool. We respect your privacy and are committed to protecting the personal data you share with us. This policy explains what information we collect and how it is used.

2Data We Collect

We collect the following types of information:

• Usage Data: Information on how you interact with the Service (e.g., features used, session duration).
• Cookies: We use cookies to maintain your session and preferences.

3How We Use Your Data

We use your information specifically to:

• Provide, maintain, and improve the Service.
• Process text and image generation requests via our AI models.
• Process subscription payments via Stripe.
• Send administrative information, such as updates to terms or policy changes.

4Sharing & Subprocessors

We do not sell your personal data. We only share data with trusted third-party service providers ("Subprocessors") necessary to operate the Service:

• Payment Processing: Stripe (we do not store full credit card numbers).
• AI Processing: Third-party LLM providers (e.g., OpenAI, Anthropic) to generate content based on your prompts.
• Hosting: Cloud infrastructure providers (e.g., Vercel, AWS).

5Data Retention

We retain your personal data and generated content for as long as your account is active or as needed to provide the Service. You may request deletion of your account and data at any time via your account settings or by contacting support.

6Security Measures

We implement industry-standard security measures, including encryption (SSL/TLS) for data in transit and at rest, to protect your personal information. However, no method of transmission over the Internet is 100% secure.